Dealerships are accustomed to emailing follow-up and promotional messages to their customers. It’s a tried and true communication channel, but getting emails read by customers…

Change in the retail sales environment is fast and formidable. The margins dealerships see in new car sales are slim and continue to shrink. The…

We all know dealerships have a high employee turnover rate throughout every department. According to Automotive News, the sales department has one of the highest with…

How will you make profit in other areas of your dealership if vehicle sales decline? This is a question you need to ask every day. Now is…

Generating new opportunities is the most important job of the business development centre. If you’re not running it correctly, you’ll miss out on numerous opportunities for your…

Are you searching for proven methods to bring in new sales? Look no further than your service waiting area. Customers with more service visits over…