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December Training: Complimentary Webinars

Article Highlights:

  • Reynolds and Reynolds is offering free webinars.
  • Learn how to utilize your system more effectively.

Do you want to learn how to use your system more efficiently? Join Reynolds and Reynolds for complimentary webinars to learn how you can be more efficient when working in ERA® and       ERA-IGNITE.

Getting Started with Dynamic Reporting

How many Report Generator reports do you use on a regular basis? Have you heard how you can enhance those same reports by importing them to Dynamic Reporting? This complimentary webinar will help you get started using this powerful reporting tool and show you how to upgrade your reports.

This webinar will teach you how to:

  • Convert Report Generator (6910) reports to Dynamic Reports.
  • Set up ERA Communications Manager.
  • Process Dynamic Reports.
  • Customize Dynamic Reporting Security.

When:
December 8, 2017 – 11:00 a.m. – 11:30 a.m. ET
December 18, 2017 – 3:30 p.m. – 4:00 p.m. ET

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Introduction to ERA-IGNITE

How long does it take you to go from signing in to ERA-IGNITE to actually starting your work? Learn ways to more quickly open, navigate, and use ERA-IGNITE screens.

This webinar will teach you how to:

  • Navigate ERA-IGNITE screens.
  • Launch ERA-IGNITE applications.
  • Use the keyboard to get around.
  • Find more help when you need it.

When:
December 8, 2017 – 3:30 p.m. – 4:00 p.m. ET
December 20, 2017 – 11:00 a.m. – 11:30 a.m. ET

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ERA-IGNITE Essentials – Service

To help you make the move from ERAccess to ERA-IGNITE, this webinar will show you how to create repair orders and appointments using ERA-IGNITE. You’ll also learn how to locate, access, and close out repair orders using exclusive ERA-IGNITE features. Learn how to make life easier in your service department by switching to ERA-IGNITE.

This webinar will teach you how to:

  • Add Appointments and Repair Orders using ERA-IGNITE.
  • Search for and Modify Repair Orders in ERA-IGNITE.
  • Learn about the ERA-IGNITE equivalents of many of your favourite screens.
  • Learn where to find help on specific screens, tools, and functions within ERA-IGNITE.
 When:
December 12, 2017 – 11:00 a.m. – 11:45 a.m. ET

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ERA-IGNITE Essentials – Parts

To help you make the move from ERAccess to ERA-IGNITE, this webinar will show you how to create parts invoices and inquiries using ERA-IGNITE.  You’ll also learn how to convert inquiries into invoices and repair order sales using exclusive ERA-IGNITE features.  Discover how to make life easier in your parts department by switching to ERA-IGNITE.

This webinar will teach you how to:

  • Sell parts over the front and back counter using Counter Sales.
  • Use Part Inquiries to get more information faster and save time while invoicing.
  • Learn about the ERA-IGNITE equivalents of many of your favourite screens.
  • Learn where to find help on specific screens, tools, and functions within ERA-IGNITE.
 When:
December 12, 2017 – 3:30 p.m. – 4:15 p.m. ET

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ERAccess to ERA-IGNITE (Dealership Wide)

How comfortable are you with ERA-IGNITE? What would you do if you were not sure how to get to the screen you want? Transitioning from ERAccess to ERA-IGNITE can be much easier with just a little training. Learn about the common practices translated from ERAccess to ERA-IGNITE.

This webinar will teach you how to:

  • Identify commonly used ERAccess screen equivalents in ERA-IGNITE.
  • Locate and use common ERAccess commands in ERA-IGNITE
  • Navigate between stores in ERA-IGNITE
  • Get help from within ERA-IGNITE

When:
December 13, 2017 – 11:00 a.m. – 11:30 a.m. ET

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ERA-IGNITE Essentials – Accounting

Transitioning from ERAccess to ERA-IGNITE can be much easier with just a little training. To help you get more comfortable with ERA-IGNITE, Reynolds and Reynolds is offering a free webinar to show you common Accounting practices translated from ERAccess to ERA-IGNITE.

This webinar will teach you how to:

  • Identify commonly used ERAccess screen equivalents in ERA-IGNITE.
  • Locate and using common ERAccess commands in ERA-IGNITE.
  • Navigate between stores in ERA-IGNITE.
  • Get help from within ERA-IGNITE.

When:
December 14, 2017 – 11:00 a.m. – 11:45 a.m. ET

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ERA® Dynamic Reporting: Service

How many customers have visited your shop in the last week? It can be difficult to keep track of all the people coming into the Service department, and follow-up communications, like phone surveys or marketing opportunities, can fall through the cracks. With Dynamic Reporting, you can see which customers have visited your shop in a given date range and use the results to organize follow-up. Discover the benefits of Dynamic Reporting for Service by building an improved customer follow-up report.

This Webinar will teach you how to:

  • Create a new Dynamic Report.
  • Enter criteria for the report.
  • Select output fields for the report.
  • Add a user-defined field.
  • Schedule and export the report to a .csv file.

When:
December 19, 2017 – 11:00 a.m. – 11:30 a.m. ET

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Register for the above webinars at www.reyrey.ca/training.

Visit the Free Webinar page on reyrey.ca, to view the Quarterly Schedule. New dates will be added as they become available. Please check back often for an updated list.

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