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April Training: Complimentary Webinars

Article Highlights:

  • Reynolds and Reynolds is offering free webinars.
  • Learn how to utilize your system more effectively.

Do you want to learn how to use your system more efficiently? Join Reynolds and Reynolds for complimentary webinars to learn how you can be more efficient when working in ERA® and
ERA-IGNITE.

ERA-IGNITE: Service Shop View

How many screens do you use to track the status of vehicles in your shop? Shop View combines useful information in one easy-to-read place. Join us for a webinar where we demonstrate the many features of this new tool.

This webinar will teach you how to:

  • Manage appointments and repair orders.
  • Track dispatching status.
  • Save and load favourite displays.
  • Integrate information from RFID tags, Automatic Voice Notifications, Emails, Online Payments, Customer Estimates, Report Cards, and Service Price Guides.

When:
April 11, 2018 – 3:30 p.m. – 4:00 p.m. ET
April 20, 2018 – 3:30 p.m. – 4:00 p.m. ET

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ERA® to ERA-IGNITE (Dealership Wide)

How comfortable are you with ERA-IGNITE? What would you do if you were not sure how to get to the screen you want? Transitioning from ERA to ERA-IGNITE can be much easier with just a little training. Learn about the common practices translated from ERA to ERA-IGNITE.

This webinar will teach you how to:

  • Identify commonly used ERA screen equivalents in ERA-IGNITE.
  • Locate and use common ERA commands in ERA-IGNITE
  • Navigate between stores in ERA-IGNITE
  • Get help from within ERA-IGNITE

When:
April 12, 2018 – 11:00 a.m. – 11:30 a.m. ET

_________________________________________________________________________________________________

Introduction to ERA-IGNITE

How long does it take you to go from signing in to ERA-IGNITE to actually starting your work? Learn ways to more quickly open, navigate, and use ERA-IGNITE screens.

This webinar will teach you how to:

  • Navigate ERA-IGNITE screens.
  • Launch ERA-IGNITE applications.
  • Use the keyboard to get around.
  • Find more help when you need it.

When:
April 13, 2018 – 11:00 a.m – 11:30 a.m. ET
April 25, 2018 – 3:30 p.m. – 4:00 p.m. ET

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ERA-IGNITE: Reporting Options (Dealership Wide)

What information would you like to display on a report? Sometimes reports have more information than you really need. In ERA-IGNITE you can apply group and/or report totals to your report so that you can review your figures at a glance. Discover the many options that are built right into your ERA-IGNITE reports.

This webinar will teach you how to:

  • Group columns.
  • Utilize filters to assist in locating information in a report.
  • Apply report and/or group averages and/or totals.
  • Add or remove columns based on need.
  • Export reports into email or PDF.

When:
April 17, 2018 – 11:00 a.m. – 11:30 a.m. ET

_________________________________________________________________________________________________

ERA-IGNITE Essentials – Parts

To help you make the move from ERA to ERA-IGNITE, this webinar will show you how to create parts invoices and inquiries using ERA-IGNITE.  You’ll also learn how to convert inquiries into invoices and repair order sales using exclusive ERA-IGNITE features.  Discover how to make life easier in your parts department by switching to ERA-IGNITE.

This webinar will teach you how to:

  • Sell parts over the front and back counter using Counter Sales.
  • Use Part Inquiries to get more information faster and save time while invoicing.
  • Access the ERA-IGNITE equivalents of many of your favourite screens.
  • Find help on specific screens, tools, and functions within ERA-IGNITE.

When:
April 18, 2018 – 11:00 a.m. – 11:30 a.m. ET

_________________________________________________________________________________________________

Contact Management and ERA-IGNITE F&I Integration

How often do you have to add information to a deal that the salesperson should have entered? Are your salespeople going back and forth during negotiations to provide customer details for deals? Discover how Contact Management (CM) and ERA-IGNITE F&I can work together to work deals more quickly and keep your salespeople engaged with their customers.

This webinar will teach you how to:

  • Send deals to ERA-IGNITE F&I.
  • Receive and apply deal updates from Contact Management into ERA-IGNITE F&I.
  • Send deal proposals to Contact Management from ERA-IGNITE F&I.
  • Set up Contact Management and ERA-IGNITE F&I integration.

When:
April 18, 2018 – 3:30 p.m. – 4:00 p.m. ET

_________________________________________________________________________________________________

Getting Started with Dynamic Reporting

How many Report Generator reports do you use on a regular basis? Have you heard how you can enhance those same reports by importing them to Dynamic Reporting? This complimentary webinar will help you get started using this powerful reporting tool and show you how to upgrade your reports.

This webinar will teach you how to:

  • Convert Report Generator (6910) reports to Dynamic Reports.
  • Set up ERA Communications Manager.
  • Process Dynamic Reports.
  • Customize Dynamic Reporting Security.

When:
April 19, 2018 – 11:00 a.m. – 11:30 a.m. ET

_________________________________________________________________________________________________

ERA-IGNITE Essentials – Sales and F&I

How quickly can you quote payments or work a deal using ERA-IGNITE F&I? To help you make the move from ERA F&I to ERA-IGNITE F&I, this webinar will show you how to work deals, as well as create customized reports for Sales and F&I using ERA-IGNITE.

Topics covered in this webinar include:

  • Side-by-side comparison of working deals using ERA vs. ERA-IGNITE F&I.
  • Exclusive ERA-IGNITE features that can save you time and help protect your profit.
  • Side-by-side comparison of running reports using ERA vs. ERA-IGNITE F&I.
  • Exclusive ERA-IGNITE reporting features and options.

When:
April 19, 2018 – 3:30 p.m. – 4:15 p.m. ET

_________________________________________________________________________________________________

Parts Keyboarding and Shortcuts

How much time do you spend navigating through different screens in ERA-IGNITE Parts? What could be done to help streamline your daily routine? Learn tips and tricks to help minimize keystrokes and improve efficiency within the Parts application.

This webinar will teach you how to:

  • Set up the Parts Main Page to simplify your daily routine.
  • Create shortcuts and navigation tools to minimize keystrokes and mouse clicks.
  • Identify existing shortcuts in the system.
  • Customize and save report criteria to produce results that meet your needs.

When:
April 19, 2018 – 3:30 p.m. – 4:00 p.m. ET

_________________________________________________________________________________________________

ERA-IGNITE Essentials – Accounting

Transitioning from ERA to ERA-IGNITE can be much easier with just a little training. To help you get more comfortable with ERA-IGNITE, Reynolds and Reynolds is offering a free webinar to show you common Accounting practices translated from ERA to ERA-IGNITE.

This webinar will teach you how to:

  • Identify commonly used ERA screen equivalents in ERA-IGNITE.
  • Locate and using common ERA commands in ERA-IGNITE.
  • Navigate between stores in ERA-IGNITE.
  • Get help from within ERA-IGNITE.

When:
April 23, 2018 – 3:30 p.m. – 4:15 p.m. ET

_________________________________________________________________________________________________

Dynamic Reporting: Sales and F&I

What are you doing to prepare for your upcoming lease returns? Take advantage of these selling opportunities by creating a report that shows which customers are expected to return their leased vehicle in the upcoming months. Discover the benefits of Dynamic Reporting for your sales department.

This webinar will teach you how to:

  • Create a new Dynamic Report.
  • Enter criteria for the report.
  • Add a user-defined field.
  • Schedule and export the report to a .csv file.

When:
April 25, 2018 – 11:00 a.m. – 11:30 a.m. ET

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Dynamic Reporting: Service

It can be difficult to keep track of all the people coming into the Service department, and follow-up communications, like phone surveys or marketing opportunities, can fall through the cracks. With Dynamic Reporting, you can see which customers have visited your shop in a given date range and use the results to organize follow-up. Discover the benefits of Dynamic Reporting for Service by building an improved customer follow-up report.

This webinar will teach you how to:

  • Create a new report.
  • Enter the criteria for the report.
  • Select output fields for the report.
  • Add a user-defined field.
  • Schedule and export the report to a .csv file.

When:
April 27, 2018 – 3:30 p.m. – 4:00 p.m. ET

_________________________________________________________________________________________________

Register for the above webinars at www.reyrey.ca/training.

Visit the Free Webinar page on reyrey.ca, to view the Quarterly Schedule. New dates will be added as they become available. Please check back often for an updated list.

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