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January Training: Complimentary Webinars

Article Highlights:

  • Reynolds and Reynolds is offering free webinars.
  • Learn how to utilize your system more effectively.

Do you want to learn how to use your system more efficiently? Join Reynolds and Reynolds for complimentary webinars to learn how you can be more efficient when working in ERA® and
ERA-IGNITE. Register for the following webinars at www.reyrey.ca/training.

ERA-IGNITE Essentials – Sales and F&I

Now that you have ERA-IGNITE F&I, working deals and running reports can be much easier and more productive. To help you make the move to ERA-IGNITE F&I, Reynolds and Reynolds is offering a free webinar to show you how to work deals, as well as create customized reports.

Topics covered in this webinar include:

  • Side-by-side comparison of working deals using ERA vs. ERA-IGNITE F&I.
  • Exclusive ERA-IGNITE features that help save time and protect your profit.
  • Side-by-side comparison of running reports using ERA vs. ERA-IGNITE F&I.
  • Exclusive ERA-IGNITE reporting features and options.

January 16, 2019 – 2:00 p.m. – 2:45 p.m. ET


Dynamic Reporting: Service

How many of your repair orders leave the shop with one hour or less of customer pay labour time applied to the final invoice? Are all of your advisors recommending additional services that could increase this figure? Use Dynamic Reporting to identify which ROs in your shop are being final billed with one hour or less of labour time, and use the results to find potential training opportunities in your department.

Learn how to:

  • Create a new Dynamic Report.
  • Enter criteria for the report.
  • Select output fields for the report.
  • Add a user-defined field.
  • Schedule and export the report to a .csv file.

January 16, 2019 – 2:00 p.m. – 2:30 p.m. ET


Introduction to ERA-IGNITE

How long does it take you to go from signing in to ERA-IGNITE to actually starting your work? Learn ways to more quickly open, navigate, and use ERA-IGNITE screens.

This webinar will teach you how to:

  • Navigate ERA-IGNITE screens.
  • Launch ERA-IGNITE applications.
  • Use the keyboard to get around.
  • Find more help when you need it.

January 18, 2019 – 3:30 p.m. – 4:00 p.m. ET


Welcome to ERA-IGNITE Smart Centre

How do you know what to enter when you’re stuck on a field?  Where can you go to find training videos to help you do your job in ERA-IGNITE? With Smart Centre, you can get the information you want without leaving the system.

Learn how to:

  • Navigate help messages to get the correct and complete information about a field or screen.
  • Learn what security access is needed for specific screens and actions.
  • Look up ERA-IGNITE equivalents of ERA screens.
  • Find all training and documentation about a specific topic.

January 22, 2019 – 2:00 p.m. – 2:30 p.m. ET


ERA-IGNITE Essentials – Parts

To help you make the move from ERA to ERA-IGNITE, this webinar will show you how to create parts invoices and inquiries, convert inquiries into invoices, and repair order sales using exclusive ERA-IGNITE features.  Discover how to make life easier in your parts department by switching to ERA-IGNITE.

This webinar will teach you how to:

  • Sell parts over the front and back counter using Counter Sales.
  • Use Part Inquiries to get more information faster and save time while invoicing.
  • Access the ERA-IGNITE equivalents of many of your favourite ERA screens.
  • Find help on specific screens, tools, and functions within ERA-IGNITE.

January 28, 2019 – 2:00 p.m. – 2:45 p.m. ET


Visit the Free Webinars page on reyrey.ca, to view the Quarterly Schedule. New dates will be added as they become available. Please check back often for an updated list.

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