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‘Net Classes: Featured Sessions of the Month

Article Highlights:

  • October Featured Session 'Net Classes for ERA® and ERA-IGNITE.
  • Topics covered include starting lease deals, Advanced Service, and Parts.

Training can help bring new employees on board faster, and help long-serving employees find new ways to increase their productivity. Featured Sessions of the Month are hands-on, interactive live ‘Net Classes with experienced instructors online to help employees become more familiar with their systems.

ERA-IGNITE: Starting Lease Deals ‘Net Class

How quickly are you able to work through a lease deal?  What do you do if a customer changes their mind and prefers a retail deal? How are you currently obtaining rate and residual information?

Learn how to:

  • Create a new lease deal.
  • Convert a retail deal to a lease deal.
  • Allocate customer equity.
  • Pull current rates and residual values into a deal.
  • Use the Rebates and Incentives feature.


Cost: 
$124 for each PC logged into the session
When:
October 16, 2019 – 11:00 a.m. – 12:30 p.m. ET  Register

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Advanced Service ‘Net Classes

Join us for our 3-session Advanced Service course.

IASVC101: Technician Dispatching and Report Card

This 90-minute session can help you:

  • Learn to use basic technician dispatching functions like starting work, adding jobs, and putting jobs on hold.
  • Complete a vehicle report with recommendations.
  • Map jobs using Service Price Guides.


Cost:
 $124 for each PC logged into the session
When: October 22, 2019 – 11:00 a.m. – 12:30 p.m. ET    Register

IASVC102: Pending Services

This 90-minute session can help you:

  • Learn to use the Pending Services screen.
  • Handle pending services items in the parts department.
  • Create estimates for customers using Pending Services.
  • Accept or decline pending services items.


Cost:
 $124 for each PC logged into the session
When: October 22, 2019 – 3:30 p.m. – 5:00 p.m. ET   Register

IASVC103: Advanced Service Reports and Specifications

This 90-minute session can help you:

  • Run and analyze reports including the Upsell Analysis, Advanced Service Cycle times, and Report Card Cycle Times.
  • Set up Advanced Service and Report Card notifications.
  • Define Service Status Colours to help you quickly identify ROs needing special attention.


Cost:
 $124 for each PC logged into the session
When: October 23, 2019 – 11:00 a.m. – 12:30 p.m. ET   Register

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ERA-IGNITE: Parts Physical Inventory ‘Net Class

How efficient are you when it comes to processing your parts physical inventory? From the necessary pre-inventory steps to inventory procedures to the post-inventory follow-up, this class covers the entire Parts Physical Inventory process.

Learn how to:

  • Find which parts have no bins, negative on hands, or are unpriced.
  • Streamline the counting process.
  • Produce count sheets that match your bin location layout.
  • Open, record, and close the counts, as well as enter write-ins.
  • Track used core parts awaiting return for credit.
  • Take advantage of thorough reports to pinpoint discrepancies and aid in making corrections.


Cost:
 $124 for each PC logged into the session
When: October 28, 2019 – 2:00 p.m. – 3:30 p.m. ET  Register

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