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October Training: Complimentary Webinars

Article Highlights:

  • Reynolds and Reynolds is offering free webinars.
  • Learn how to utilize your system more effectively.

Do you want to learn how to use your system more efficiently? Join Reynolds and Reynolds for complimentary webinars to learn how you can be more efficient when working in ERA® and
ERA-IGNITE. Register for the following webinars at www.reyrey.ca/training.

ERA-IGNITE 101 Series: ERA-IGNITE F&I

How quickly can you start a deal in ERA-IGNITE F&I? What steps need to be taken before closing a deal? Discover how the ERA-IGNITE F&I application facilitates the desking process.

Learn how to:

  • Search for an existing deal.
  • Add a new deal.
  • Modify deal information.
  • Enter details on appropriate subscreens.
  • Close a deal.
  • Find help within the ERA-IGNITE system.

When:
October 10, 2019 – 2:00 p.m. – 2:45 p.m. ET

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ERA-IGNITE 101 Series: Service

How well can you navigate ERA-IGNITE Service?

Learn how to:

  • Search for existing customers.
  • Create repair orders.
  • Add new customers.
  • Flag and invoice repair orders.
  • Utilize help tools in ERA-IGNITE.

When:
October 14, 2019 – 2:00 p.m. – 2:45 p.m. ET

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ERA Dynamic Reporting: Accounting

If you find yourself visiting multiple screens to find details about invoice balances, payments received, contact information, and collection efforts for your accounts receivable customers, save yourself some time. Discover how to use Dynamic Reporting to create one report showing all the information you need.

Learn how to:

  • Create a new Dynamic Report.
  • Enter criteria for the report.
  • Add a user-defined field.
  • Schedule and export the report to a .csv file.

When:
October 16, 2019 – 2:00 p.m. – 2:30 p.m. ET

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ERA-IGNITE Smart Centre

How do you know what to enter when you’re stuck on a field in ERA-IGNITE? Where can you go to find training videos to help you navigate applications, screens, and/or certain fields? With Smart Centre, you can get the information you want without leaving the screen you are using.

Learn how to:

  • Navigate help messages to get the correct and complete information about a field or screen.
  • Learn what security access is needed for specific screens and actions.
  • Look up ERA-IGNITE equivalents of ERA screens.
  • Find all training and documentation about a specific topic.

When:
October 17, 2019 – 2:00 p.m. – 2:30 p.m. ET

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Introduction to ERA-IGNITE

How long does it take you to go from signing in to ERA-IGNITE to actually starting your work? Learn ways to more quickly open, navigate, and use ERA-IGNITE screens.

Learn how to:

  • Navigate ERA-IGNITE screens.
  • Launch ERA-IGNITE applications.
  • Use the keyboard to get around.
  • Find more help when you need it.

When:
October 18, 2019 – 2:00 p.m. – 2:30 p.m. ET

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ERA Dynamic Reporting: Sales and F&I

What aftermarket information do you wish your reports showed you? Would you like to be able to request a report to see how much you are making on your individual aftermarkets? Discover how Dynamic Reporting can benefit your sales and F&I team.

Learn how to:

  • Create a new Dynamic Report.
  • Enter criteria for the report.
  • Add a user-defined field.
  • Schedule and export the report to a .csv file.

When:
October 24, 2019 – 2:00 p.m. – 2:30 p.m. ET

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ERA-IGNITE: 4 Steps to a Cleaner Name File

What happens when you have more than one record on file for the same customer? How does that affect your dealership’s customers and employees? Learn how you can improve customer satisfaction by identifying and combining duplicate records.

Learn how to:

  • Identify duplicate name records using manual and automatic searches.
  • Select duplicate records to be combined.
  • Review pending name combinations.
  • Schedule the combination process to run.

When:
October 25, 2019 – 2:00 p.m. – 2:30 p.m. ET

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ERA-IGNITE 101 Series: Parts

Discover how you can navigate ERA-IGNITE Parts more quickly and efficiently.

Learn how to:

  • Utilize the Counter Sales screen to make front- and back-counter sales.
  • Inquire on parts special orders.
  • Inquire on basic and detailed part information.
  • Find and utilize the help tools in ERA-IGNITE.

When:
October 29, 2019 – 2:00 p.m. – 2:45 p.m. ET

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New dates will be added to www.reyrey.ca/training as they become available. Please check back often for an updated list.

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