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‘Net Classes: Featured Sessions of the Month

Article Highlights:

  • December Featured Session 'Net Classes for ERA® and ERA-IGNITE.
  • Topics covered include accounts payable, parts, and Advanced Service.

Training can help bring new employees on board faster, and help long-serving employees find new ways to increase their productivity. Featured Sessions of the Month are hands-on, interactive live ‘Net Classes with experienced instructors online to help employees become more familiar with their systems.

ERA-IGNITE: Accounts Payable ‘Net Class

How efficient is your batch payment process? Do you know how to withhold a payment to an invoice without putting the vendor on hold? How about doing partial payments? Discover the steps and tools for completing batch payments to vendors.

Learn how to:

  • Select vendors and invoices to pay.
  • Apply a hold on vendors and invoices.
  • Adjust payments and discounts.
  • Print A/P cheques.
  • Void A/P cheques and EFTs.


Cost: 
$124 for each PC logged into the session
When: December 10, 2019 – 3:30 p.m. – 5:00 p.m. ET   Register

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ERA-IGNITE: Parts Physical Inventory ‘Net Class

How efficient are you when it comes to processing your parts physical inventory? From the necessary pre-inventory steps to inventory procedures to the post-inventory follow-up, this class covers the entire Parts Physical Inventory process.

Learn how to:

  • Find which parts have no bins, negative on hands, or are unpriced.
  • Streamline the counting process.
  • Produce count sheets that match your bin location layout.
  • Open, record, and close the counts, as well as enter write-ins.
  • Track used core parts awaiting return for credit.
  • Take advantage of thorough reports to pinpoint discrepancies and aid in making corrections.


Cost:
 $124 for each PC logged into the session
When: December 12, 2019 – 2:00 p.m. – 3:30 p.m. ET   Register

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Advanced Service ‘Net Classes

Join us for our 3-session Advanced Service course.

ASVC101: Technician Dispatching and Report Card

This 90-minute session can help you:

  • Learn to use basic technician dispatching functions like starting work, adding jobs, and putting jobs on hold.
  • Complete a vehicle report with recommendations.
  • Map jobs using Service Price Guides.


Cost:
 $124 for each PC logged into the session
When: December 17, 2019 – 11:00 a.m. – 12:30 p.m. ET    Register

ASVC102: Pending Services

This 90-minute session can help you:

  • Learn to use the Pending Services screen.
  • Handle pending services items in the parts department.
  • Create estimates for customers using Pending Services.
  • Accept or decline pending services items.


Cost:
 $124 for each PC logged into the session
When: December 17, 2019 – 3:30 p.m. – 5:00 p.m. ET   Register

ASVC103: Advanced Service Reports and Specifications

This 90-minute session can help you:

  • Run and analyze reports including the Upsell Analysis, Advanced Service Cycle times, and Report Card Cycle Times.
  • Set up Advanced Service and Report Card notifications.
  • Define Service Status Colours to help you quickly identify ROs needing special attention.


Cost:
 $124 for each PC logged into the session
When: December 18, 2019 – 11:00 a.m. – 12:30 p.m. ET   Register

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