Enjoying what you’re reading? Sign up now.


February Training: Complimentary Webinars

Article Highlights:

  • Reynolds and Reynolds is offering free webinars.
  • Learn how to utilize your system more effectively.

Do you want to learn how to use your system more efficiently? Join Reynolds and Reynolds for complimentary webinars to learn how you can be more efficient when working in ERA-IGNITE.

Register for the following webinars at www.reyrey.ca/training.

ERA-IGNITE: Heat Sheet

There are many details involved in closing a deal, and tracking funding is a one of the big details. Discover how to effectively use the Heat Sheet to stay on top of all the dates, people, and funding involved in every deal.

Learn how to:

  • Track important deal dates.
  • Add custom dates to track in the Heat Sheet.
  • View timestamps for interaction with the deal.
  • Run the Heat Sheet report to track the status of multiple deals.

February 3, 2021 – 2:00 p.m. – 2:45 p.m. ET
February 25, 2021 – 2:00 p.m. – 2:45 p.m. ET


FOCUS for Management

The FOCUS for Management webinar teaches managers about the tools available to help them run their team using FOCUS.

Learn how to:

  • Review various performance metrics.
  • Oversee daily activity in the dealership using the Desk Log and Calendar.
  • Track prospect progress through the Client Record.
  • Monitor overall team progress each month.

February 3, 2021 – 11:00 a.m. – 12:00 p.m. ET
February 9, 2021 – 3:30 p.m. – 4:30 p.m. ET
February 18, 2021 – 11:00 a.m. – 12:00 p.m. ET
February 23, 2021 – 3:30 p.m. – 4:30 p.m. ET


FOCUS for Sales and BDC

The FOCUS for Sales/BDC webinar teaches the salesperson and BDC about User Landing Pages and helps users learn the overall structure of FOCUS.

Learn how to:

  • Complete daily follow-up.
  • Use the calendar.
  • Track their personal progress through the month.

February 3, 2021 – 3:30 p.m. – 4:30 p.m. ET
February 9, 2021 – 11:00 a.m. – 12:00 p.m. ET
February 18, 2021 – 3:30 p.m. – 4:30 p.m. ET
February 23, 2021 – 11:00 a.m. – 12:00 p.m. ET


ERA-IGNITE 101: Service

How well can you navigate ERA-IGNITE Service? What’s the fastest way to search for existing customers? Can you add and maintain repair orders?

Learn how to:

  • Search for existing customers.
  • Create repair orders.
  • Add new customers.
  • Flag and invoice repair orders.
  • Utilize help tools in ERA-IGNITE.

February 4, 2021 – 2:00 p.m. – 2:45 p.m. ET


ERA-IGNITE: Reporting Options (Dealership-Wide)

How much time do you spend scrolling through your reports just to find one piece of information? Discover the many options that are built right into your ERA-IGNITE reports.

Learn how to:

  • Group columns.
  • Use filters to assist in locating information in a report.
  • Apply report and/or group averages and/or totals.
  • Add or remove columns based on need.
  • Export reports into email or PDF.

February 5, 2021 – 2:00 p.m. – 2:30 p.m. ET



How many reports are you running to track missed appointments, carryovers, and open repair orders? Learn how to use the Shop View screen to quickly view the latest information from all over your service department at one convenient location.

Learn how to:

  • Interpret the Shop View screen.
  • Modify display options for search results.
  • Save search criteria for the Shop View screen.
  • Pre-print work orders.

February 8, 2021 – 2:00 p.m. – 2:30 p.m. ET
February 18, 2021 – 2:00 p.m. – 2:30 p.m. ET


Work Schedules

How does your BDC team know when salespeople are free for appointments? FOCUS can help streamline the transition from BDC to Sales by integrating Work Schedules and the Calendar. Discover how to set up Work Schedules to utilize them in both Contact Management and FOCUS.

Learn how to:

  • Review and update existing Work Schedules.
  • Create new Work Schedules.
  • Discuss the impact of Work Schedules on Lead Assignments.
  • Add appointments to FOCUS using Available Salespeople.

February 10, 2021 – 2:00 p.m. – 2:30 p.m. ET


ERA-IGNITE 101: Parts

How quickly can you create a parts invoice? Do you know where to find needed part information?

Learn how to:

  • Utilize the Counter Sales screen to make front and back counter sales.
  • Inquire on parts special orders.
  • Inquire on basic and detailed part information.
  • Find and utilize help tools.

February 11, 2021 – 2:00 p.m. – 2:45 p.m. ET


ERA-IGNITE 101: Accounting

What is the fastest way to adjust a transaction? How can you easily move from one journal to another? Learn common accounting practices such as posting a transaction, using inquiry screens, and creating links to get straight to the screens you use the most.

Learn how to:

  • Customize the Accounting Main Page.
  • Search for, add, and modify a transaction.
  • Use basic inquiry tools.
  • Find help on specific screens, tools, and functions.

February 12, 2021 – 2:00 p.m. – 2:45 p.m. ET


ERA-IGNITE Smart Centre

How do you know what to enter when you’re stuck on a field in ERA-IGNITE? Where can you go to find training videos to help you navigate applications, screens, and/or certain fields? With Smart Centre, you can get the information you want without leaving the screen you are using.

Learn how to:

  • Navigate help messages to get the correct and complete information about a field or screen.
  • Learn what security access is needed for specific screens and actions.
  • Look up ERA-IGNITE equivalents of ERA screens.
  • Find all training and documentation about a specific topic.

February 15, 2021 – 2:00 p.m. – 2:30 p.m. ET


FOCUS Sales Goals

How are you currently tracking goals for your sales and BDC teams? When your dealership starts using FOCUS, your team’s sales goals are front and centre when they log in. Discover how to set up and track Sales Goals using FOCUS.

Learn how to:

  • Review existing Sales Goals.
  • Update Sales Goals for individuals.
  • Set default Sales Goals.
  • Set up the Sales Goals Dashboard module.
  • View the Sales Goals Report.
  • Track sales progress in FOCUS.

February 16, 2021 – 2:00 p.m. – 2:45 p.m. ET


ERA-IGNITE: DOC+ for Gross Profit Comparisons

Are you frequently comparing gross profit figures using third-party software? How much time could you save by running one report to help you review gross profit figures every month? With DOC+, you can create a single report to view everything you need to conveniently compare gross profit figures from multiple stores and departments at once.

Learn how to:

  • Create a report for comparing gross profits.
  • Customize the report for multiple stores and departments.
  • Analyze the DOC+ report for the current and prior year.
  • Drill down into the DOC for more detail.

February 17, 2021 – 2:00 p.m. – 2:30 p.m. ET
February 24, 2021 – 2:00 p.m. – 2:30 p.m. ET


Introduction to ERA-IGNITE

How long does it take you to go from signing in to ERA-IGNITE to actually starting your work? Learn ways to quickly open, navigate, and use ERA-IGNITE screens.

Learn how to:

  • Navigate ERA-IGNITE screens.
  • Launch ERA-IGNITE applications.
  • Use the keyboard to get around.
  • Find more help when you need it.

February 19, 2021 – 2:00 p.m. – 2:30 p.m. ET



How quickly can you start a deal in ERA-IGNITE F&I? What steps need to be taken before closing a deal?

Learn how to:

  • Search for an existing deal.
  • Add a new deal.
  • Modify deal information.
  • Enter details on appropriate subscreens.
  • Close a deal.
  • Find help within ERA-IGNITE.

February 23, 2020 – 2:00 p.m. – 2:45 p.m. ET


New dates will be added to www.reyrey.ca/training as they become available. Please check back often for an updated list.

Share this Article

Driven by our 150-year legacy of product innovation and customer service, our vision for the future is to help dealers transform every aspect of their business and the customer experience.

Related Articles:

Training can help bring new employees on board faster, and help long-serving employees find new ways to increase their productivity. Featured Sessions of the Month