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July Training: Complimentary Webinars

Article Highlights:

  • Reynolds and Reynolds is offering free webinars.
  • Learn how to utilize your system more effectively.

Do you want to learn how to use your system more efficiently? Join Reynolds and Reynolds for complimentary webinars to learn how you can be more efficient when working in ERA-IGNITE.

Register for the following webinars at www.reyrey.ca/training.

FOCUS for Management

The FOCUS for Management webinar teaches managers about the tools available to help them run their team using FOCUS.

Learn how to:

  • Review various performance metrics.
  • Oversee daily activity in the dealership using the Desk Log and Calendar.
  • Track prospect progress through the Client Record.
  • Monitor overall team progress each month.

July 8, 2021 – 11:00 a.m. – 12:00 p.m. ET
July 13, 2021 – 3:30 p.m. – 4:30 p.m. ET
July 21, 2021 – 11:00 a.m. – 12:00 p.m. ET
July 27, 2021 – 3:30 p.m. – 4:30 p.m. ET


FOCUS for Sales and BDC

The FOCUS for Sales/BDC webinar teaches the salesperson and BDC about User Landing Pages and helps users learn the overall structure of FOCUS.

Learn how to:

  • Complete daily follow-up.
  • Use the calendar.
  • Track their personal progress through the month.

July 8, 2021 – 3:30 p.m. – 4:30 p.m. ET
July 13, 2021 – 11:00 a.m. – 12:00 p.m. ET
July 21, 2021 – 3:30 p.m. – 4:30 p.m. ET
July 27, 2021 – 11:00 a.m. – 12:00 p.m. ET


ERA-IGNITE Smart Centre

How do you know what to enter when you’re stuck on a field in ERA-IGNITE? Where can you go to find training videos to help you navigate applications, screens, and/or certain fields? With Smart Centre, you can get the information you want without leaving the screen you are using.

Learn how to:

  • Navigate help messages to get the correct and complete information about a field or screen.
  • Learn what security access is needed for specific screens and actions.
  • Look up ERA-IGNITE equivalents of ERA screens.
  • Find all training and documentation about a specific topic.

July 13, 2021 – 2:00 p.m. – 2:30 p.m. ET



How many reports are you running to track missed appointments, carryovers, and open repair orders? Learn how to use the Shop View screen to quickly view the latest information from all over your service department at one convenient location.

Learn how to:

  • Interpret the Shop View screen.
  • Modify display options for search results.
  • Save search criteria for the Shop View screen.
  • Pre-print work orders.

July 14, 2021 – 2:00 p.m. – 2:30 p.m. ET
July 29, 2021 – 2:00 p.m. – 2:30 p.m. ET


FOCUS Mobile App

How often do you work with customers when you’re nowhere near your desk? How can you record what you discover about your customer during a test drive while you’re still in the vehicle with them? Learn how you can use the FOCUS mobile app to continue working with customers, right from your smartphone.

Learn how to:

  • Navigate the mobile application.
  • Complete daily activities.
  • Send an instant message.
  • Search for and add clients.
  • Work prospects through a sales cycle.
  • Pick up floor traffic entries.

July 14, 2021 – 2:00 p.m. – 2:45 p.m. ET


ERA-IGNITE 101: Accounting

What is the fastest way to adjust a transaction? How can you easily move from one journal to another? Learn common accounting practices such as posting a transaction, using inquiry screens, and creating links to get straight to the screens you use the most.

Learn how to:

  • Customize the Accounting Main Page.
  • Search for, add, and modify a transaction.
  • Use basic inquiry tools.
  • Find help on specific screens, tools, and functions.

July 16, 2021 – 2:00 p.m. – 2:45 p.m. ET


Introduction to ERA-IGNITE

How long does it take you to go from signing in to ERA-IGNITE to actually starting your work? Learn ways to quickly open, navigate, and use ERA-IGNITE screens.

Learn how to:

  • Navigate ERA-IGNITE screens.
  • Launch ERA-IGNITE applications.
  • Use the keyboard to get around.
  • Find more help when you need it.

July 21, 2021 – 2:00 p.m. – 2:30 p.m. ET


FOCUS Work Schedules

How does your BDC team know when salespeople are free for appointments? FOCUS can help streamline the transition from BDC to Sales by integrating Work Schedules and the Calendar. Discover how to set up Work Schedules to utilize them in both Contact Management and FOCUS.

Learn how to:

  • Review and update existing Work Schedules.
  • Create new Work Schedules.
  • Discuss the impact of Work Schedules on Lead Assignments.
  • Add appointments to FOCUS using Available Salespeople.

July 22, 2021 – 2:00 p.m. – 2:30 p.m. ET


ERA-IGNITE: Upload Accounting Data

How many hours are spent in your accounting office typing in journal entries from a spreadsheet? Did you know that ERA-IGNITE has a solution available to help speed up that process? See how the Upload Accounting Data tool can save you time and make your job easier.

Learn how to:

  • Create a template for reading and uploading data.
  • Upload different file types.
  • Post uploaded data to your general ledger via Accounting Adjustments, General Purchases, or Cash Receipts journals.
  • Discuss options available to pull information from data files.

July 27, 2021 – 2:00 p.m. – 2:30 p.m. ET


New dates will be added to www.reyrey.ca/training as they become available. Please check back often for an updated list.

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Driven by our 150-year legacy of product innovation and customer service, our vision for the future is to help dealers transform every aspect of their business and the customer experience.

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