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‘Net Classes: Featured Sessions of the Month

Article Highlights:

  • July Featured Session 'Net Classes for ERA® and ERA-IGNITE.
  • Topics covered include parts, reporting, and technician dispatching.

Training can help bring new employees on board faster, and help long-serving employees find new ways to increase their productivity. Featured Sessions of the Month are hands-on, interactive live ‘Net Classes with experienced instructors online to help employees become more familiar with their systems. Register for the following ‘Net Classes at www.reyrey.ca/training.

ERA-IGNITE: Parts Returns and Factory Master Update ‘Net Class

Learn how to:

  • Use information from inventory reports to assess part return needs.
  • Create suggested and manual parts returns.
  • Process the factory master update.
  • Add parts supersessions.


Cost:
 $135 for each PC logged into the session
When: July 8, 2021 – 11:00 a.m. – 12:30 p.m. ET  Register

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ERA Dynamic Reporting ‘Net Classes
This two-part ‘Net Class covers advanced usage of Dynamic Reporting.

DYR101: Building Custom Dynamic Reporting Reports

Learn how to use ERA Dynamic Reporting to create and export customized reports that contain the data you need, even with data from multiple stores or branches on a single report.

This Featured Session can help you:

  • Search for existing Dynamic Reports.
  • Import Criteria and settings from an existing report.
  • Create a new Dynamic Report from scratch.
  • Define report criteria.
  • Define report output.


Cost: 
$135 for each PC logged into the session
When: 
July 15, 2021 – 11:00 a.m. – 12:30 p.m. ET  Register

DYR102: Advanced Dynamic Reporting Settings and Security

Discover how to build your own custom fields, how to grant secure access to your custom reports, and schedule reports to run using ERA Dynamic Reporting.

This Featured Session can help you:

  • Create user-defined fields.
  • Display multi-valued fields on reports.
  • Schedule Dynamic Reports to process.
  • Grant access to a Dynamic Report.
  • Export a Dynamic Report.


Cost:
 $135 for each PC logged into the session
When: 
July 15, 2021 – 3:30 p.m. – 5:00 p.m. ET  Register

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ERA-IGNITE: DOC+ ‘Net Class

Discover how to get the most from your DOC with the DOC+ tool in the Retail Management Intelligence application.

Learn how to:

  • Set up DOC+ for first time use.
  • Use DOC+ to estimate month end performance for individual departments or entire stores.
  • Use DOC+ to review performance for multiple stores on the same report.
  • Review needed security items for DOC+.


Cost: 
$135 for each PC logged into the session
When: July 22, 2021 – 3:30 p.m. – 5:00 p.m. ET    Register

_______________________________________________________________

ERA-IGNITE: Dispatcher Basics ‘Net Class

Learn how to:

  • Complete basic dispatching tasks.
  • Use Reservation Manager and Shop View to track shop activity.
  • Review Maydays.
  • Assign technicians and complete work.


Cost: 
$135 for each PC logged into the session
When: July 27, 2021 – 11:00 a.m. – 12:30 p.m. ET    Register

_______________________________________________________________

ERA-IGNITE: Technician Procedures ‘Net Class

Learn how to:

  • Use Electronic Service Integration.
  • Update statuses and view jobs.
  • Send parts requests.
  • Add Time Stamps to repair orders.
  • Change technician hours.


Cost: 
$135 for each PC logged into the session
When: 
July 27, 2021 – 3:30 p.m. – 5:00 p.m. ET    Register

_______________________________________________________________

ERA-IGNITE: Dispatching Specifications and Setup ‘Net Class

Learn how to:

  • View and set up specifications in Dealer Setup, Dispatch Master, and Dispatcher Options.
  • Use the Must Start Sequence Option.
  • Set up technicians.
  • Assign skills to technicians.


Cost: 
$135 for each PC logged into the session
When: 
July 28, 2021 – 11:00 a.m. – 12:30 p.m. ET    Register

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