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October Training: Complimentary Webinars

Article Highlights:

  • Reynolds and Reynolds is offering free webinars.
  • Learn how to utilize your system more effectively.

Do you want to learn how to use your system more efficiently? Join Reynolds and Reynolds for complimentary webinars to learn how you can be more efficient when working in ERA-IGNITE.

Register for the following webinars at www.reyrey.ca/training.

ERA-IGNITE Sales to Service We-Owes Webinar
Sales and Service Personnel
October 15, 2:00 PM ET
Free

In this webinar, learn how to:

  • Record we-owes in F&I/Desking.
  • Follow the correct subscreens in Desking to add we-owes to deals.
  • Choose to send we-owes to service.
  • Interpret the We-Owe Management report.
  • Complete and disregard a we-owe from service.

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ERA-IGNITE DOC+ for Gross Profit Comparisons Webinar
All Dealership Personnel
October 25, 2:00 PM ET
Free

Learn how to:

  • Create a report for comparing gross profits.
  • Customize the report for multiple stores and departments.
  • Analyze the DOC+ report for the current and prior year.
  • Drill down into the DOC for more detail.

_________________________________________________________________________________________________

ERA-IGNITE Smart Centre Webinar
All Dealership Personnel
October 11, 2:00 PM ET
Free

This webinar helps you:

  • Navigate help messages to get the correct and complete information about a field or screen.
  • Determine what security access is needed for specific screens and actions.
  • Look up ERA-IGNITE equivalents of ERA® screens.
  • Find all training and documentation about a specific topic.

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ERA-IGNITE Reporting Options Webinar
All Dealership Personnel
October 12, 2:00 PM ET
Free

This webinar helps you:

  • Group columns.
  • Use filters to assist in locating information in a report.
  • Add or remove columns based on need.
  • Export reports into email or PDF.

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FOCUS Sales Goals Webinar
Sales and BDC Personnel
October 13, 2:00 PM ET
Free

In this webinar, learn how to:

  • Review existing sales goals.
  • Update sales goals for individuals.
  • Set default sales goals.
  • Set up the Sales Goals Dashboard module.
  • View the Sales Goals Report.
  • Track sales progress in FOCUS.

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ERA-IGNITE Introduction to Advanced Service Webinar
Service Personnel
October 14, 2:00 PM ET
October 26, 2:00 PM ET
Free

In this webinar, learn how to:

  • Create a repair order.
  • Complete a report card.
  • Maintain pending services.
  • Create estimates.
  • Utilize service flags.
  • Run and analyze the Report Card Cycle Time and Advanced Service Cycle Time reports.
  • Review Advanced Service specifications.

_________________________________________________________________________________________________

ERA-IGNITE F&I/Desking 101 Webinar
Sales and Finance Personnel
October 21, 2:00 PM ET
Free

In this webinar, learn how to:

  • Search for an existing deal.
  • Add a new deal.
  • Modify deal information.
  • Enter details on appropriate subscreens.
  • Close a deal.
  • Find help within ERA-IGNITE.

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Introduction to ERA-IGNITE Webinar
All Dealership Personnel
October 22, 2:00 PM ET
Free

This webinar helps you:

  • Navigate ERA-IGNITE screens.
  • Launch ERA-IGNITE applications.
  • Use the keyboard to get around.
  • Find more help when you need it.

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FOCUS Work Schedules Webinar
Sales, F&I, and BDC Personnel
October 26, 2:00 PM ET
Free

In this webinar, learn how to:

  • Review and update existing work schedules.
  • Create new work schedules.
  • Discuss the impact of work schedules on Lead Assignments.
  • Add appointments to FOCUS using Available Salespeople.

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ERA-IGNITE Service 101 Webinar
Service Personnel
October 27, 2:00 PM ET
Free

In this webinar, learn how to:

  • Search for existing customers.
  • Create repair orders.
  • Add new customers.
  • Flag and invoice repair orders.
  • Utilize help tools.

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Driven by our 150-year legacy of product innovation and customer service, our vision for the future is to help dealers transform every aspect of their business and the customer experience.

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Do you want to learn how to use your system more efficiently? Join Reynolds and Reynolds for complimentary webinars to learn how you can be