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Winter has melted away, and we are moving on to the next season. Spring means warmer weather, flowers blooming, and the start of baseball season.…
Get the most out of your Reynolds investment. Do you want to learn how to use your system more efficiently? Reynolds Software Education has training…
I am a self-proclaimed late adopter. I was late to the game on every “cool” cell phone back in the day – the razor, the…
According to NADA’s 2017 Workforce Study, total dealership turnover in 2016 was 43%. For sales, that number jumps to 67%. With millennials accounting for 61% of dealership…
Question: What can you do in the next two minutes that will give you a detailed view of what is really going on in service? Answer: Run the RO…
Remember when transactions were hand posted? What about when purchase orders, cash receipts, repair orders, and parts tickets were manually posted by reviewing the ‘accounting…
This is the first article in a three part series to help you determine whether your dealership is as efficient and streamlined as possible when it comes…
If I asked you to drive to a place where you’ve never been before, how would you know how to get there? Would you reach…
More than ever, dealerships must focus on customer retention. Many dealerships are making changes in their processes to increase it. Maybe you’ve added a free car…
My previous article in the dealership stickiness series stressed the importance of first appearances. A strong first impression sets the stage to a great customer experience, and dealership…
Automotive dealerships are competing more and more with independents for business, making service retention crucial. With vehicle sales declining, dealerships must attract and capture more service…
Year after year, we set personal goals and make plans to better ourselves in the upcoming year. But what about business goals? They are just…
