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This article was written by Angelica Yensi, a software education representative. The ERA-IGNITE toolbar, positioned at the top of your ERA-IGNITE screen, offers easy access…
Earlier this year, I had the privilege of diving into a conversation with Ed Roberts, COO of Bozard Ford, and what struck me was how…
Key drop-off is one of the first impressions a customer has of your service drive. Both you and your customer want it to be as…
At its core, the desking process should be simple. But the reality is, if you ask ten dealerships how they desk deals, you’ll get ten…
We live in an era where a simple tap on your phone can bring almost anything to your doorstep within hours. According to Statista, in…
70 percent of consumers turn to YouTube for things like reviews, test drives, or comparison analyses during their car-buying process, according to Millward Brown Digital.…
In hindsight, the world changed forever in 1983. Most people weren’t aware of the revolution to come. On New Year’s Day, quietly, the Internet was…
Tournaments, like March Madness and the Stanley Cup, are great opportunities to reflect on these elite teams. As they approach the championship game with their…
It’s funny, the way your world opens up after you visit the eye doctor for the first time and learn you need glasses. I’ve been…
Keyboard shortcuts can do wonders for your everyday tasks. While there are default hotkeys throughout most computer systems, ERA-IGNITE has additional ones to make your…
