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Every year, the NADA conference is an event I circle on my calendar. There’s no better time to talk shop, connect with other professionals, and…
What’s a place you call or visit often? Your hairdresser, your pets’ groomer, your insurance agent, your gym? They know you, right? They know your…
For as long as I can remember, my family had “pizza night” every week. Without fail, every Friday evening we’d all gather around the computer…
While the automotive industry evolves at a rapid pace, your overall goals remain constant: increase success by enhancing customer satisfaction, improving retention rates, and boosting…
The enchantment of the holiday season is undeniable. As the living room fireplace crackles with life, its warmth greets you with a cozy embrace. Fresh…
When it’s the offseason for a sports league, it can be a dull time for fans. However, free agency can add some excitement, as it’s…
Get the most out of your Reynolds investment. Do you want to learn how to use your system more efficiently? Reynolds Software Education has training…
Dozens of customers enter your dealership every day to get their vehicle serviced. During this experience, they may be facing an array of emotions. Unfortunately,…
Working with dealerships across North America, one thing is abundantly clear: every dealership wants to make more money, no matter what the economy is like.…
I recently explained why utilizing a customer relationship management (CRM) tool in your service drive can help you win business and maximize your service potential.…
