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We’ve all heard again and again that customers are comparing every transaction to the ultra-convenient experience they get purchasing on Amazon. But when you’re short…
A year in the life of a dealership is a long time, but it can pass quickly. Before you know it, another fiscal year begins,…
This article was written by Kim Miller, a Software Education Instructor. As a software instructor of over ten years, I’ve noticed some consistencies when working…
In 1927, there were roughly 20 million cars on the road. The most popular car of the early 20th century, the Ford Model T, was in…
People hate waiting. With overnight shipping, fast food, and quick lube centres, customers expect results in a hurry. Yet, they come to your service department…
It’s that time of the year again! Reynolds’ Best of 2022 Fuel recap! While 2022 may finally feel a bit more normal socially, the automotive…
One of the harder tasks executives and managers sometimes face is trying to gather performance comparison data for multiple time periods, departments, or stores. What…
Limited availability of new vehicle inventory has caused a boom in the used vehicle market, making now the perfect time to invest in the efficiency…
With the NFL season underway, fantasy football is in full swing. Managers have just finished their drafts and are now reviewing their lineups deciding who…
For most of our industry’s history, being close to your customers was key to being convenient. But in recent years, buyers traveling hundreds of kilometres to…
