In hindsight, the world changed forever in 1983. Most people weren’t aware of the revolution to come. On New Year’s Day, quietly, the Internet was…

Tournaments, like March Madness and the Stanley Cup, are great opportunities to reflect on these elite teams. As they approach the championship game with their…

One of the key struggles I continue to hear from dealers is the inability to attract and retain employees. Turnover has become a normal part…

It was 21 degrees Celsius in New Orleans on January 18. That’s what I kept repeating to myself. Four days later, the city was blanketed…

It was an NADA show for record books. New Orleans experienced record-breaking snowfall in the days leading up to the event, turning the Big Easy…

Dealerships have consistently shown resilience, overcoming obstacles and embracing change with every passing year. 2024 has been no different, as new trends and challenges have…

What’s a place you call or visit often? Your hairdresser, your pets’ groomer, your insurance agent, your gym? They know you, right? They know your…

Every year, the NADA conference is an event I circle on my calendar. There’s no better time to talk shop, connect with other professionals, and…

While the automotive industry evolves at a rapid pace, your overall goals remain constant: increase success by enhancing customer satisfaction, improving retention rates, and boosting…

When it’s the offseason for a sports league, it can be a dull time for fans. However, free agency can add some excitement, as it’s…