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Dealership Wide

Issues that affect anyone working in an automotive dealership.

It’s common for dealers and vendors alike to regularly revisit best practices for pre-owned sales. Everyone wants to unlock new ways of capturing some additional

When you have multiple stores, you want to make sure customers have the same convenient experience at each location. Consistent processes need to take place

The three-legged stool has always been a great symbol for organizational structure. The legs represent the principles that prop up your business, and each leg

Tough times don’t last, but tough teams do. Those who have a plan in place to sustain or reinvent themselves in an unstable market are

In early March 2020, we introduced The Connected Podcast as a new platform to share best practices, strategies, and business tips on how to safely continue operations

Your dealership probably has a “face” you’re known for. Everyone usually has a different answer. The dealer, sales team, management – I’ve heard them all.

Providing the remote experience customers expect, preventing dealership theft with checks and balances, and using a combination of mining strategies to sell more vehicles to

Minimizing risk associated with dealership assets and network security, streamlining the virtual customer experience, and what to expect from trade shows and industry events —

Touchless car buying, phone call experiences, rethinking sales data, and smart service kiosks— check out June’s Connected podcast episodes! Episode 30: Providing a Touchless Customer Experience On

Growing up, my high school friends and I loved working on our cars. Whether it was listening to the idle at stop lights or checking