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Dealership Wide

Issues that affect anyone working in an automotive dealership.

Employee Turnover

Employee turnover is something dealers have to combat on a daily basis and it is expensive. According to the annual NADA Dealership Workforce Study, every

Online Payments

With the growth of online and contactless payments, businesses everywhere are providing efficiency and convenience to customers by adopting an online payment system. In order

Reconditioning

It’s common for dealers and vendors alike to regularly revisit best practices for pre-owned sales. Everyone wants to unlock new ways of capturing some additional

When you have multiple stores, you want to make sure customers have the same convenient experience at each location. Consistent processes need to take place

The three-legged stool has always been a great symbol for organizational structure. The legs represent the principles that prop up your business, and each leg

Persevering Through Hardship

Tough times don’t last, but tough teams do. Those who have a plan in place to sustain or reinvent themselves in an unstable market are

Best of Connected Podcast

In early March 2020, we introduced The Connected Podcast as a new platform to share best practices, strategies, and business tips on how to safely continue operations

Faces of the Dealership

Your dealership probably has a “face” you’re known for. Everyone usually has a different answer. The dealer, sales team, management – I’ve heard them all.

Connected Podcast

Providing the remote experience customers expect, preventing dealership theft with checks and balances, and using a combination of mining strategies to sell more vehicles to

Connected Podcast

Minimizing risk associated with dealership assets and network security, streamlining the virtual customer experience, and what to expect from trade shows and industry events —