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Sales and F&I

From meeting quota to holding gross, articles to help anyone working in sales.

If you ask any GSM “What is your sales process?”, they will likely respond with 20 steps each salesperson is trained to complete every single

Think about our industry 15 years, 10 years, even just 1 year ago. Business has drastically changed and continues to do so. Where we go

Do you find yourself questioning whether online retailing is really worth the hassle? Be honest, do you secretly hope it’s a trend that passes after

Shopping for a new or used vehicle online has its perks, such as having access to reviews, the ability to compare prices, and search for

Buzzwords and phrases like “the new normal” have been thrown around constantly since the emergence of COVID-19 in early 2020. Frankly, we’re all tired of

At this point, every automotive retailer has heard that “electric vehicles are the future.” That’s actually inaccurate – the age of electric vehicles has already

It’s a risky business, predicting the future. Want an example from recent history? Go back to November of last year, right before anyone had ever

You can hardly scroll down an automotive blog or website or flip through an industry magazine these days without seeing references to market-based pricing. Certain vendors

Dealerships are accustomed to emailing follow-up and promotional messages to their customers. It’s a tried and true communication channel, but getting emails read by customers

There are many reasons why a dealership invests in a digital solution for their F&I department – to cut down on paper, increase efficiency, or maintain compliance.