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Sales and F&I

From meeting quota to holding gross, articles to help anyone working in sales.

Just over seven years ago, I had an unpleasant experience when purchasing my first vehicle. I felt pressured and tricked that first time. I left

Nobody saw 2020 coming. It flipped our world upside down in a matter of days, and some of us are still trying to put our

Online retailing surged in 2020, no surprises there. It’s now a huge part of every sales conversation, as more consumers want pieces of the typical

Change

You’ve seen more change to your business in the last year than you have the entire past decade. Not only have you had to adapt

Process

If you ask any GSM “What is your sales process?”, they will likely respond with 20 steps each salesperson is trained to complete every single

CRM Changes

Think about our industry 15 years, 10 years, even just 1 year ago. Business has drastically changed and continues to do so. Where we go

Online F&I

Do you find yourself questioning whether online retailing is really worth the hassle? Be honest, do you secretly hope it’s a trend that passes after

Shopping for a new or used vehicle online has its perks, such as having access to reviews, the ability to compare prices, and search for

Buzzwords and phrases like “the new normal” have been thrown around constantly since the emergence of COVID-19 in early 2020. Frankly, we’re all tired of

Electric Vehicles

At this point, every automotive retailer has heard that “electric vehicles are the future.” That’s actually inaccurate – the age of electric vehicles has already