Customer information is essential to any dealership’s daily operations, and making sure your data is available to you in real-time is the key to achieving…

In 2022, the automotive retailing industry navigated record-high inflation, rising interest rates, and supply chain issues. As consumer demand fluctuates along with market conditions in…

With the NFL season underway, fantasy football is in full swing. Managers have just finished their drafts and are now reviewing their lineups deciding who…

For most of our industry’s history, being close to your customers was key to being convenient. But in recent years, buyers traveling hundreds of kilometres to…

I wrote about upcoming car buying trends just shy of one year ago. Since then, those trends are still front and centre. In fact, new…

Every day, millions of consumers buy products online. Whether it’s Amazon, your local grocery store, or a nation-wide chain, each time you buy online you’re…

Remote F&I is an important component to digital retailing operations, but dealerships are still hesitant to take the leap in the new digital world. What…

Any time we face an important choice, we seek support in the people we trust. In the case of purchasing a vehicle – easily one…

Just over seven years ago, I had an unpleasant experience when purchasing my first vehicle. I felt pressured and tricked that first time. I left…

Nobody saw 2020 coming. It flipped our world upside down in a matter of days, and some of us are still trying to put our…