Enjoying what you’re reading? Sign up now.

Subscribe
Search

Dealership Wide

Issues that affect anyone working in an automotive dealership.

Decode Body Language

According to NADA, dealership employee turnover is hovering around 39%. Replacing just one of those employees cost on average $82,500. This begs the question –

Garbage In Garbage Out

According to a recent AutoTrader study, only 17 out of 4,002 automotive customers, from their 20’s to 60’s, currently prefer today’s car buying process. That

Bridge the Sales Service Gap

In a recent study published by dealerrefresh.com, a whopping 93% of customers surveyed said their salesperson did not take them on a service walk during the

Is Gen Z important

Hundreds of millions of dollars have been invested to move companies’ marketing and selling efforts to target millennials. But, there is a new sheriff coming to town.

Multitask not as productive

If you Google “multitasking,” it is a concept originally for computers. It was later applied to human tasks and somehow everyone aspired to be a

Evaluate References

You’ve collected applications, conducted interviews, and have found the person you believe you want to hire. Time to call up your new hire and give

Right Technology for Employees

During a time of high turnover rates, dealerships must do everything they can to create a welcoming environment for their employees. According to NADA’s 2015

Drowning in Paper

Take a step back and look at how much paper is controlling your dealership. Every deal you complete involves nearly 39 feet of paper. When

Dealership Mobility

Mobile technology is changing lives. How do you get your breaking news? How do you take photos? What’s the last thing you do before bed?

Big Change Yield Big Results

Change is the only constant since the beginning of time. Yet, it remains one of the most difficult things to do. The majority of people