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Reynolds and Reynolds began as a family-owned printing business in 1866 and has since grown into one of the automotive industry’s premier suppliers, offering nearly…
When it comes to running a dealership, customer satisfaction is everything. But what about your satisfaction as our customer? I spoke with Alex Abramovich, Consulting Senior…
This article was written by Angelica Yensi, a software education representative. The ERA-IGNITE toolbar, positioned at the top of your ERA-IGNITE screen, offers easy access…
This article was written by Ellen Ezernack, a Software Education Representative. Did you know you can receive alerts for important events such as when a…
Due to supply constraints and high demand, we’ve seen vehicle prices skyrocket over the last two years. And now we are also seeing other segments…
It should go without saying that one of dealers’ top goals for their business is sustainable, long-term profitability. While the day-to-day rush of dealership operations…
I wrote about upcoming car buying trends just shy of one year ago. Since then, those trends are still front and centre. In fact, new…
I often tell people, “our world will not be the same in two years as it is today.” And that is abundantly clear in our…
How healthy is your heart? Not your physical one; but the heart of your dealership – the accounting office? You might not know the answer,…
Every day, millions of consumers buy products online. Whether it’s Amazon, your local grocery store, or a nation-wide chain, each time you buy online you’re…