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Dozens of customers enter your dealership every day to get their vehicle serviced. During this experience, they may be facing an array of emotions. Unfortunately,…
Working with dealerships across North America, one thing is abundantly clear: every dealership wants to make more money, no matter what the economy is like.…
I recently explained why utilizing a customer relationship management (CRM) tool in your service drive can help you win business and maximize your service potential.…
58 cents. Most people would not pay much attention to 58 cents if they saw it laying around. It would be considered pocket change. However,…
We all know consumers enjoy using their phones. In fact, love it or hate it, they spend at least three hours a day on their…
Dealer sentiment, preparing for pent-up demand, community outreach, and the best methods of communication — we’re bringing you the best of May’s Connected podcast episodes.
How do you typically contact customers about their service invoice? How do you accept payments on that invoice? We’ve found that service advisors and cashiers…
Despite entering the market after Amazon Video, Netflix is the leading online streaming provider, holding 87% market share.1 Why? Netflix continues to innovate and bring…
In this episode of Reynolds’ new video podcast, Connected, Rye Walsh, vice president of recruiting at Reynolds and Reynolds, talks to us about strategies and best…
In this episode of Reynolds’ video podcast, Connected, Craig Lawson, sales director at Naked Lime Marketing, discusses what the market will look like post-COVID-19, and how…
