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Every year, the NADA conference is an event I circle on my calendar. There’s no better time to talk shop, connect with other professionals, and…
When I was ready to purchase my first vehicle, I was full of excitement. I thought nothing could bring me down and the only challenge…
Dealerships have consistently shown resilience, overcoming obstacles and embracing change with every passing year. 2024 has been no different, as new trends and challenges have…
Dozens of customers enter your dealership every day to get their vehicle serviced. During this experience, they may be facing an array of emotions. Unfortunately,…
Working with dealerships across North America, one thing is abundantly clear: every dealership wants to make more money, no matter what the economy is like.…
I recently explained why utilizing a customer relationship management (CRM) tool in your service drive can help you win business and maximize your service potential.…
What establishments do you frequently visit… perhaps a favourite pizza chain, local gym, or online retailer? They’re familiar with you. They know your name, your…
When we talk about artificial intelligence, it’s easy to think of tools like ChatGPT, but it’s often overlooked how many other purposes this technology has…
In today’s fast-paced world, data is the lifeblood of decision-making. Whether you’re running a single dealership or managing multiple locations, having the right information at…
Right now, your dealership is successful and running smoothly. That’s a great first step towards ensuring future success, but there’s always more work to do.…
