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Every year, the NADA conference is an event I circle on my calendar. There’s no better time to talk shop, connect with other professionals, and…
When I was ready to purchase my first vehicle, I was full of excitement. I thought nothing could bring me down and the only challenge…
Dealerships have consistently shown resilience, overcoming obstacles and embracing change with every passing year. 2024 has been no different, as new trends and challenges have…
I know, I know, everyone is talking about AI. So why am I talking about automation? When you get down to it, AI really is…
Your passwords should be like toothbrushes: personal, not shared, and changed regularly. In a world where hackers are always phishing for your data, keeping your…
In today’s fast-paced automotive market, the journey from online browsing to in-store transactions has become increasingly complex. Customers expect a seamless experience where the information…
This article was written by Rachel McCutchen, a Software Education Representative. When you are working in the Accounting journal screens ask yourself, what am I…
If you’re not currently using a customer relationship management (CRM) tool in your service department, you’re probably wondering if it’s worth having. I present the…
Managing reconditioning at a dealership requires you to be on top of a lot of information all at once. With vehicles and information constantly changing…
When a customer schedules a service appointment, the process doesn’t simply end at the confirmation email. They then start thinking about how they’re going to…
