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The days of “just browsing” are behind us. Today’s buyers show up with screenshots, side-by-side comparisons, and monthly payments already calculated. They’re ready to sign…
If you were a customer, would you feel like your dealership gets you? Tailored communication, relevant follow-ups, and smart AI tools that match leads with the right…
As leaves begin to fall and jack-o-lanterns light up porches, your service drive faces its own set of tricks and treats. Just as homeowners prepare…
One of the key struggles I continue to hear from dealers is the inability to attract and retain employees. Turnover has become a normal part…
In response to a social media trend, there’s a chance someone asked you “How often do you think about the Roman Empire?” As a history…
It was 21 degrees Celsius in New Orleans on January 18. That’s what I kept repeating to myself. Four days later, the city was blanketed…
It was an NADA show for record books. New Orleans experienced record-breaking snowfall in the days leading up to the event, turning the Big Easy…
When I was ready to purchase my first vehicle, I was full of excitement. I thought nothing could bring me down and the only challenge…
Dealerships have consistently shown resilience, overcoming obstacles and embracing change with every passing year. 2024 has been no different, as new trends and challenges have…
Here in the North, we face the dreaded winter months. They’re full of stuffy noses, sore throats, and endless coughs. Although sicknesses like the flu…
