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Scott Worthington

Director, Product Planning, DMS, Reynolds and Reynolds

With over 26 years of experience with Reynolds, Scott Worthington started as an ERA® trainer in 1991. His other roles included being an original member of the Reynolds Consulting Group, running the Service Readiness organization, Marketing Director, and ERA Solutions Executive. Currently Scott is Director of Product Planning responsible for the ERA-IGNITE platform, Business Office applications, Data Archiving, Reporting and Analytic Solutions, and ReyPAY®.

Articles by Scott Worthington:

If numbers, data, and equations excite you, you might work in the business office. Day in and day out, you live in a world of

Love for the business office

You’ve probably heard it before: the business office is the heart of the dealership. Every document, process, and transaction initiated eventually finds its way there.

Puzzle pieces

Each department of your dealership is a piece of a jigsaw puzzle. Finding a way to make the pieces fit together means information wouldn’t stay

Drowning in Paper

An F&I manager once shared with me a work-stress nightmare he’d had. Trapped in his office in a steadily rising sea of paper, he was

Roadmap to Digitization

If I asked you to drive to a place where you’ve never been before, how would you know how to get there? Would you reach