Troy Fifield
Former Reynolds Consulting Services
Troy was formerly a Reynolds Consultant with 11 years of automotive retail experience, including Service Advisor and Warranty Administrator. He has been a part of Reynolds Consulting Services since 2012.
Articles by Troy Fifield:
Have you ever stopped to think about why Henry Ford’s moving assembly line was such a huge innovation? A moving line didn’t remove the need…
What good is migrating from an open service system to an appointment-driven approach if you are not educating your customers that appointments are a viable…
