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Do you want to learn how to use your system more efficiently? Join Reynolds and Reynolds for complimentary webinars to learn how you can be

Training can help bring new employees on board faster, and help long-serving employees find new ways to increase their productivity. Featured Sessions of the Month

In today’s fast-paced world, consumers want quick buying experiences that give them exactly what they need. But a fast car buying experience does not always equate

An F&I manager once shared with me a work-stress nightmare he’d had. Trapped in his office in a steadily rising sea of paper, he was

Nature can bring expected and unexpected disasters. Dealerships need to have a plan in place to help them recover if Mother Nature attacks. In Canada,

You have hundreds, maybe even thousands, of repair orders (ROs) moving through the service department each month. It’s possible some have slipped through the cracks

Service is a profit centre, that’s old news. But where are you missing potential profit in service? Take the quiz below to see where your

A study done by Forrester Consulting found that inbound phone calls make up over 25% of all sales. These phone customers are buying faster, spending more, and

In my first two articles about dealership stickiness, we explored how dealerships can deliver a five-star customer experience by providing a great first impression and superior customer service.

According to NADA’s 2017 Workforce Study, total dealership turnover in 2016 was 43%. For sales, that number jumps to 67%. With millennials accounting for 61% of dealership