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Dealership Wide

Issues that affect anyone working in an automotive dealership.

Welcome to Reynolds and Reynolds’ video podcast, Connected. This series allows all of us to stay connected and work together to navigate through the industry’s current state

Previously, we gave you 10 tips to handling inbound phone calls. If you’ve implemented any of these changes in your dealership, you should be well on

Each department of your dealership is a piece of a jigsaw puzzle. Finding a way to make the pieces fit together means information wouldn’t stay

Digital: the biggest trend in automotive retail. Everywhere you look, the conversation revolves around moving toward a digital process, connecting each area of the dealership.

When a haunted house is extra scary, you remember that experience for a long time. When your customers’ experience in your dealership is extra scary,

Millennials (ages 21-37) are currently the largest generation with the most purchasing power – especially in the automotive industry. However, Generation Z (ages 2-20) may

Change is inevitable. But it’s also hard to accept and understand. In our industry, one change becoming a prominent force is digital document storage. Physical

We’ve been saying it: The world, and everything in it, is going digital. Where does your dealership fall on the digital spectrum? Answer the questions

Your dealership is successful and running smoothly. That’s a great first step. Now it’s time to forget about today’s success and look to the future.

The day when millennials are the number one customer in the car-buying market is fast approaching. What draws this generation’s attention? The answer may be