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Parts and Service

Tips and best practices for those working in fixed operations.

58 cents. Most people would not pay much attention to 58 cents if they saw it laying around. It would be considered pocket change. However,

We all know consumers enjoy using their phones. In fact, love it or hate it, they spend at least three hours a day on their

How do you typically contact customers about their service invoice? How do you accept payments on that invoice? We’ve found that service advisors and cashiers

In this episode of Reynolds’ video podcast, Connected, Todd Marcelle, CEO at GoMoto, addresses providing a safe and sanitary service greeting for customers.   Greg Uland: Hello,

In this episode of Reynolds’ new video podcast, Connected, Brad Highland, director of digital marketing at Naked Lime Marketing, addresses marketing service to an audience still

Welcome to Reynolds and Reynolds’ video podcast, Connected. This series allows all of us to stay connected and work together to navigate through the industry’s current

We’ve heard it, we’ve seen it, and we are just getting started on this nationwide struggle. Right now, it’s harder than ever to find technicians.

Technicians aren’t satisfied with their jobs, and the industry is changing (but needs to change faster) to help keep them from leaving their bays and

We encounter barcode scanning almost daily in our lives. We see it at the grocery store, gas station, airport, and when we scan our phones at

With vehicle sales expected to dip in 2019 as well as the next few years, it’s past time for dealers to start identifying and building up alternate