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Eric Thauvette

Reynolds Consulting Services

Eric has 15 years of in-dealership experience as a salesman, F&I Manager, and New and Used Car Sales Manager. He brought his skills to the Reynolds Consulting group in 2015 to help dealerships succeed through process and system improvements. He consults on CRM processes and Contact Management.

Articles by Eric Thauvette:

Birthday

A simple birthday card can make a difference. Yet in my experience, most dealerships don’t send birthday cards to customers on a regular basis. Those