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Winter has melted away, and we are moving on to the next season. Spring means warmer weather, flowers blooming, and the start of baseball season.…
Get the most out of your Reynolds investment. Do you want to learn how to use your system more efficiently? Reynolds Software Education has training…
I am a self-proclaimed late adopter. I was late to the game on every “cool” cell phone back in the day – the razor, the…
According to a recent AutoTrader study, only 17 out of 4,002 automotive customers, from their 20’s to 60’s, currently prefer today’s car buying process. That…
In a recent study published by dealerrefresh.com, a whopping 93% of customers surveyed said their salesperson did not take them on a service walk during the…
The Parts Main Page is your default landing page. When you first open Parts, there are 12 default links that display. If you find you’re…
The last few years have brought an alarming number of recalls to the market, prompting owners to unexpectedly return their cars to the dealership for…
There’s been a battle in your dealership since the dawn of time. It isn’t the haggling your sales staff go through with customers. It isn’t…
Hundreds of millions of dollars have been invested to move companies’ marketing and selling efforts to target millennials. But, there is a new sheriff coming to town.…
I hear it all the time, “parts is parts…there’s not a whole lot we can change about our processes back there.” Not true. It is…
If you Google “multitasking,” it is a concept originally for computers. It was later applied to human tasks and somehow everyone aspired to be a…
Up to 80% of customers who buy a vehicle from a dealership do not return for customer pay service work two years after the sale,…
You’ve collected applications, conducted interviews, and have found the person you believe you want to hire. Time to call up your new hire and give…
