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This article was written by Angelica Yensi, a software education representative. The ERA-IGNITE toolbar, positioned at the top of your ERA-IGNITE screen, offers easy access

Earlier this year, I had the privilege of diving into a conversation with Ed Roberts, COO of Bozard Ford, and what struck me was how

Key drop-off is one of the first impressions a customer has of your service drive. Both you and your customer want it to be as

Despite entering the market after Amazon Video, Netflix is the leading online streaming provider, holding 87% market share.1 Why? Netflix continues to innovate and bring

Connected Podcast

In this episode of Reynolds’ new video podcast, Connected, Rye Walsh, vice president of recruiting at Reynolds and Reynolds, talks to us about strategies and best

Connected Podcast

In this episode of Reynolds’ video podcast, Connected, Craig Lawson, sales director at Naked Lime Marketing, discusses what the market will look like post-COVID-19, and how

Hand reaching for the telephone

Phone management is one of the most important things to tackle when going through uncertain or unpredictable times. While your store is experiencing irregular operations,

Connected Podcast

In this episode of our video podcast, Connected, Jared Klein, Sales Director at Naked Lime Marketing, gives tips on how dealerships can start to adjust their

Connected Podcast

In this episode of Reynolds’ new video podcast, Connected, Jody Huff, Vice President of Telephony and Communications at Reynolds and Reynolds, talks to us about several

Connected Podcast

In this episode of Reynolds’ video podcast, Connected, Amberly Montgomery, Operations Manager for Naked Lime Marketing, talks about how dealerships can utilize thoughtful social media strategies to

Connected Podcast

In this episode of Reynolds’ new video podcast, Connected, Gary Reinhardt, senior product planning manager, talks with us about parts of the dealership to evaluate for

Connected Podcast

In this episode of Reynolds’ video podcast, Connected, Ross McArthur, sales director at Naked Lime Marketing, addresses how to adjust your paid search advertising to identify

Connected Podcast

In this episode of Reynolds’ video podcast, Connected, Todd Marcelle, CEO at GoMoto, addresses providing a safe and sanitary service greeting for customers.   Greg Uland: Hello,