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Canadian summers are perfect for spending long hours on the golf course. While watching the golfers was exciting, I couldn’t help but shift some of…
Texting has become one of the most effective ways to interact with your customers. It’s also one of the best ways to irritate them and…
Reynolds and Reynolds began as a family-owned printing business in 1866 and has since grown into one of the automotive industry’s premier suppliers, offering nearly…
When was the last time you went to a movie theatre for a new release? For many, it was pre-pandemic. This is for a couple…
More and more retailers are using technology that allows customers to check in and out quickly, without the need to meet with someone face-to-face. While…
Everyone knows what the ideal customer experience in the service department looks like: quick, convenient, and transparent. Customers expect the focus to be on them,…
2021 was a wild ride, so we’re taking a trip down memory lane to remind ourselves there is always light at the end of the…
