2021 was a wild ride, so we’re taking a trip down memory lane to remind ourselves there is always light at the end of the tunnel. Despite the turns and challenges this year handed us, the industry is always ready to roll up its sleeves and find new profit opportunities. Automotive retailing truly couldn’t be more alive.

As we look back on this year, we are honored to serve you with continued best practices for increasing utilization and fresh ideas to drive profits. Take a look at what stood out the most to our readers in 2021:

1. “Unprecedented Times”: Could reconditioning software help dealerships cope?
   Sales and F&I

The pandemic has decreased new vehicle inventory levels. Adapt by enhancing your used vehicle process with reconditioning software.

2. 5 CRM Changes You Can Implement Today
   Sales and F&I

Business is always changing – make sure you’re adapting accordingly. Here are 5 ways to customize your CRM tool for your dealership.

3. Persevering Through Hardship
   Dealership Wide

How your dealership can come out on top during unstable times. Lessons from prominent industry leaders.

4. How Do You Control Employee Turnover?
   Dealership Wide

Employee turnover is costly, and there are many possible causes. What steps can you take to attract and retain employees?

5. Every Day a Vehicle Spends in Reconditioning Is Money Down the Drain
   Dealership Wide

Dealers lose profit every day a vehicle spends in reconditioning. The reconditioning process is riddled with inefficiencies and delays.

What a year! Thank you for being a valued member of the Fuel community.

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