In this episode of Reynolds’ new video podcast, Connected, we discuss how many departments in your dealership – sales, service, and BDC – can take advantage…

In this episode of Reynolds’ new video podcast, Connected, Josh Allen, vice president of sales at Naked Lime Marketing, addresses some of dealerships’ top concerns on…

Welcome to Reynolds and Reynolds’ video podcast, Connected. This series allows all of us to stay connected and work together to navigate through the industry’s current state…

Previously, we gave you 10 tips to handling inbound phone calls. If you’ve implemented any of these changes in your dealership, you should be well on…

Each department of your dealership is a piece of a jigsaw puzzle. Finding a way to make the pieces fit together means information wouldn’t stay…

Digital: the biggest trend in automotive retail. Everywhere you look, the conversation revolves around moving toward a digital process, connecting each area of the dealership.…

When a haunted house is extra scary, you remember that experience for a long time. When your customers’ experience in your dealership is extra scary,…

Millennials (ages 21-37) are currently the largest generation with the most purchasing power – especially in the automotive industry. However, Generation Z (ages 2-20) may…

Change is inevitable. But it’s also hard to accept and understand. In our industry, one change becoming a prominent force is digital document storage. Physical…

We’ve been saying it: The world, and everything in it, is going digital. Where does your dealership fall on the digital spectrum? Answer the questions…