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Dozens of customers enter your dealership every day to get their vehicle serviced. During this experience, they may be facing an array of emotions. Unfortunately,…
Working with dealerships across North America, one thing is abundantly clear: every dealership wants to make more money, no matter what the economy is like.…
I recently explained why utilizing a customer relationship management (CRM) tool in your service drive can help you win business and maximize your service potential.…
As a customer of other businesses, would you rather: Wait in the restaurant or get a text on your phone when your table is ready?…
This article was written by Keren P., a Software Education representative. ERA-IGNITE Accounting offers many shortcuts and pathways to retrieve the information a dealership needs…
2021 was a year to remember for everyone. Dave Bates, Chief Customer Ambassador at Reynolds and Reynolds, connects with this statement, though his story is…
Any time we face an important choice, we seek support in the people we trust. In the case of purchasing a vehicle – easily one…
If numbers, data, and equations excite you, you might work in the business office. Day in and day out, you live in a world of…
When was the last time you went to a movie theatre for a new release? For many, it was pre-pandemic. This is for a couple…
More and more retailers are using technology that allows customers to check in and out quickly, without the need to meet with someone face-to-face. While…
