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Every year, the NADA conference is an event I circle on my calendar. There’s no better time to talk shop, connect with other professionals, and…
When I was ready to purchase my first vehicle, I was full of excitement. I thought nothing could bring me down and the only challenge…
Dealerships have consistently shown resilience, overcoming obstacles and embracing change with every passing year. 2024 has been no different, as new trends and challenges have…
It should go without saying that one of dealers’ top goals for their business is sustainable, long-term profitability. While the day-to-day rush of dealership operations…
I wrote about upcoming car buying trends just shy of one year ago. Since then, those trends are still front and centre. In fact, new…
I often tell people, “our world will not be the same in two years as it is today.” And that is abundantly clear in our…
How healthy is your heart? Not your physical one; but the heart of your dealership – the accounting office? You might not know the answer,…
Every day, millions of consumers buy products online. Whether it’s Amazon, your local grocery store, or a nation-wide chain, each time you buy online you’re…
Remote F&I is an important component to digital retailing operations, but dealerships are still hesitant to take the leap in the new digital world. What…
The automotive market is always evolving. Customers expect a top of the line buying experience not only at the dealership, but at home, the office,…
