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Imagine you’re navigating a winding road, guiding your dealership toward success. Along the journey, you encounter a few bumps – discrepancies in payments and information…
Get the most out of your Reynolds investment. Do you want to learn how to use your system more efficiently? Reynolds Software Education has training…
NADA is always a busy, boisterous event – multiply it by 10 when you’re in Vegas. As I walked around the show talking with dealers,…
You know the old familiar saying, you can lead a horse to water but you can’t make him drink. The same goes with the tools…
The end of the year for most people involves spending time with family and gift-giving. But for those working in the office, it means something…
At the start of a typical day, you drive up to the dealership, walk to your office, and start sifting through information. You have a…
Purchasing experiences differ consumer to consumer. I recently spoke to a first-time car buyer about her experience at a local dealership. While her experience wasn’t…
Local garages are becoming more and more popular in all areas. With big franchise garages and independent repair shops popping up in every city, every dealership…
We’ve all heard the phrase website stickiness, but relatively few people have considered the concept of dealership stickiness. What I mean by this is providing…
We can all agree paper is a dependency in dealerships. You need it for customer information, contracts, and service documents. But paper has significant costs…
A few months ago, I talked about Gen Z and whether or not you should be concerned just yet. One of the top needs I…
According to NADA, dealership employee turnover is hovering around 39%. Replacing just one of those employees cost on average $82,500. This begs the question –…
According to NADA, salespeople in the automotive industry have a turnover rate of 72%. That’s 38% higher than the turnover rate for other industries. Why is…
