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The days of “just browsing” are behind us. Today’s buyers show up with screenshots, side-by-side comparisons, and monthly payments already calculated. They’re ready to sign…
If you were a customer, would you feel like your dealership gets you? Tailored communication, relevant follow-ups, and smart AI tools that match leads with the right…
As leaves begin to fall and jack-o-lanterns light up porches, your service drive faces its own set of tricks and treats. Just as homeowners prepare…
More and more, both customers and OEMs are pushing for online buying features like chat, credit applications, and payment calculators on dealership websites. Providing these…
From classic rock to disco, heavy metal to funk, or soft rock to new wave, there are so many music options to listen to and…
Customer information is essential to any dealership’s daily operations, and making sure your data is available to you in real-time is the key to achieving…
I’m always looking for new opportunities for personal improvement. Personal improvement can be physical, mental, spiritual and so much more. For many individuals, getting physically…
In 2022, the automotive retailing industry navigated record-high inflation, rising interest rates, and supply chain issues. As consumer demand fluctuates along with market conditions in…
In 1927, there were roughly 20 million cars on the road. The most popular car of the early 20th century, the Ford Model T, was in…
People hate waiting. With overnight shipping, fast food, and quick lube centres, customers expect results in a hurry. Yet, they come to your service department…
