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One of the key struggles I continue to hear from dealers is the inability to attract and retain employees. Turnover has become a normal part…
Keyboard shortcuts can do wonders for your everyday tasks. While there are default hotkeys throughout most computer systems, ERA-IGNITE has additional ones to make your…
In response to a social media trend, there’s a chance someone asked you “How often do you think about the Roman Empire?” As a history…
I often tell people, “our world will not be the same in two years as it is today.” And that is abundantly clear in our…
How healthy is your heart? Not your physical one; but the heart of your dealership – the accounting office? You might not know the answer,…
Every day, millions of consumers buy products online. Whether it’s Amazon, your local grocery store, or a nation-wide chain, each time you buy online you’re…
Remote F&I is an important component to digital retailing operations, but dealerships are still hesitant to take the leap in the new digital world. What…
The automotive market is always evolving. Customers expect a top of the line buying experience not only at the dealership, but at home, the office,…
This article was written by Nina Galvan, a Software Education Representative. From the Reservation Manager screen, employees can create and update appointments, review appointment availability, and convert…
Payment processing does the crucial behind-the-scenes work associated with a purchase – securely routing encrypted payment data through your DMS to the bank and back…
