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At its core, the desking process should be simple. But the reality is, if you ask ten dealerships how they desk deals, you’ll get ten

We live in an era where a simple tap on your phone can bring almost anything to your doorstep within hours. According to Statista, in

70 percent of consumers turn to YouTube for things like reviews, test drives, or comparison analyses during their car-buying process, according to Millward Brown Digital.

This article was written by Keren P., a Software Education representative. ERA-IGNITE Accounting offers many shortcuts and pathways to retrieve the information a dealership needs

2021 was a year to remember for everyone. Dave Bates, Chief Customer Ambassador at Reynolds and Reynolds, connects with this statement, though his story is

Any time we face an important choice, we seek support in the people we trust. In the case of purchasing a vehicle – easily one

If numbers, data, and equations excite you, you might work in the business office. Day in and day out, you live in a world of

When was the last time you went to a movie theatre for a new release? For many, it was pre-pandemic. This is for a couple

More and more retailers are using technology that allows customers to check in and out quickly, without the need to meet with someone face-to-face. While

Everyone knows what the ideal customer experience in the service department looks like: quick, convenient, and transparent. Customers expect the focus to be on them,