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Reynolds and Reynolds began as a family-owned printing business in 1866 and has since grown into one of the automotive industry’s premier suppliers, offering nearly…
When it comes to running a dealership, customer satisfaction is everything. But what about your satisfaction as our customer? I spoke with Alex Abramovich, Consulting Senior…
This article was written by Angelica Yensi, a software education representative. The ERA-IGNITE toolbar, positioned at the top of your ERA-IGNITE screen, offers easy access…
Remote F&I is an important component to digital retailing operations, but dealerships are still hesitant to take the leap in the new digital world. What…
The automotive market is always evolving. Customers expect a top of the line buying experience not only at the dealership, but at home, the office,…
This article was written by Nina Galvan, a Software Education Representative. From the Reservation Manager screen, employees can create and update appointments, review appointment availability, and convert…
Payment processing does the crucial behind-the-scenes work associated with a purchase – securely routing encrypted payment data through your DMS to the bank and back…
As a customer of other businesses, would you rather: Wait in the restaurant or get a text on your phone when your table is ready?…
This article was written by Keren P., a Software Education representative. ERA-IGNITE Accounting offers many shortcuts and pathways to retrieve the information a dealership needs…
2021 was a year to remember for everyone. Dave Bates, Chief Customer Ambassador at Reynolds and Reynolds, connects with this statement, though his story is…