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Canadian summers are perfect for spending long hours on the golf course. While watching the golfers was exciting, I couldn’t help but shift some of…
Texting has become one of the most effective ways to interact with your customers. It’s also one of the best ways to irritate them and…
Reynolds and Reynolds began as a family-owned printing business in 1866 and has since grown into one of the automotive industry’s premier suppliers, offering nearly…
We all know consumers enjoy using their phones. In fact, love it or hate it, they spend at least three hours a day on their…
Dealer sentiment, preparing for pent-up demand, community outreach, and the best methods of communication — we’re bringing you the best of May’s Connected podcast episodes.
How do you typically contact customers about their service invoice? How do you accept payments on that invoice? We’ve found that service advisors and cashiers…
Despite entering the market after Amazon Video, Netflix is the leading online streaming provider, holding 87% market share.1 Why? Netflix continues to innovate and bring…
In this episode of Reynolds’ new video podcast, Connected, Rye Walsh, vice president of recruiting at Reynolds and Reynolds, talks to us about strategies and best…
In this episode of Reynolds’ video podcast, Connected, Craig Lawson, sales director at Naked Lime Marketing, discusses what the market will look like post-COVID-19, and how…
Phone management is one of the most important things to tackle when going through uncertain or unpredictable times. While your store is experiencing irregular operations,…
