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Every year, the NADA conference is an event I circle on my calendar. There’s no better time to talk shop, connect with other professionals, and

When I was ready to purchase my first vehicle, I was full of excitement. I thought nothing could bring me down and the only challenge

Dealerships have consistently shown resilience, overcoming obstacles and embracing change with every passing year. 2024 has been no different, as new trends and challenges have

Top 4 Misses In Your BDC

Generating new opportunities is the most important job of the business development centre. If you’re not running it correctly, you’ll miss out on numerous opportunities for your

The docuPAD System

In a world filled with technology, customers expectations have evolved. They demand quick, digital, and personalized. When your customers make it to F&I, are you

5 Things to Prepare for the Future

Your dealership is successful and running smoothly. That’s a great first step. Now it’s time to forget about today’s success and look to the future.

Millennial Car Buyers

The day when millennials are the number one customer in the car-buying market is fast approaching. What draws this generation’s attention? The answer may be

Manage Profits

Have you ever spent half a day drowning in Excel spreadsheets, trying to use your information to get results? Data should work with you, not

Service Drive

This is the second article in a three part series to help you determine whether your dealership is as efficient and streamlined as possible when it comes

Customer shaking hands with the salesperson

In today’s fast-paced world, consumers want quick buying experiences that give them exactly what they need. But a fast car buying experience does not always equate