Enjoying what you’re reading? Sign up now.

Subscribe
Search

The days of “just browsing” are behind us. Today’s buyers show up with screenshots, side-by-side comparisons, and monthly payments already calculated. They’re ready to sign

If you were a customer, would you feel like your dealership gets you? Tailored communication, relevant follow-ups, and smart AI tools that match leads with the right

As leaves begin to fall and jack-o-lanterns light up porches, your service drive faces its own set of tricks and treats. Just as homeowners prepare

I know, I know, everyone is talking about AI. So why am I talking about automation? When you get down to it, AI really is

Your passwords should be like toothbrushes: personal, not shared, and changed regularly. In a world where hackers are always phishing for your data, keeping your

In today’s fast-paced automotive market, the journey from online browsing to in-store transactions has become increasingly complex. Customers expect a seamless experience where the information

This article was written by Rachel McCutchen, a Software Education Representative. When you are working in the Accounting journal screens ask yourself, what am I

If you’re not currently using a customer relationship management (CRM) tool in your service department, you’re probably wondering if it’s worth having. I present the

Managing reconditioning at a dealership requires you to be on top of a lot of information all at once. With vehicles and information constantly changing

When a customer schedules a service appointment, the process doesn’t simply end at the confirmation email. They then start thinking about how they’re going to