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Every year, the NADA conference is an event I circle on my calendar. There’s no better time to talk shop, connect with other professionals, and…
When I was ready to purchase my first vehicle, I was full of excitement. I thought nothing could bring me down and the only challenge…
Dealerships have consistently shown resilience, overcoming obstacles and embracing change with every passing year. 2024 has been no different, as new trends and challenges have…
More and more, both customers and OEMs are pushing for online buying features like chat, credit applications, and payment calculators on dealership websites. Providing these…
From classic rock to disco, heavy metal to funk, or soft rock to new wave, there are so many music options to listen to and…
Customer information is essential to any dealership’s daily operations, and making sure your data is available to you in real-time is the key to achieving…
I’m always looking for new opportunities for personal improvement. Personal improvement can be physical, mental, spiritual and so much more. For many individuals, getting physically…
In 2022, the automotive retailing industry navigated record-high inflation, rising interest rates, and supply chain issues. As consumer demand fluctuates along with market conditions in…
In 1927, there were roughly 20 million cars on the road. The most popular car of the early 20th century, the Ford Model T, was in…
People hate waiting. With overnight shipping, fast food, and quick lube centres, customers expect results in a hurry. Yet, they come to your service department…
