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The days of “just browsing” are behind us. Today’s buyers show up with screenshots, side-by-side comparisons, and monthly payments already calculated. They’re ready to sign…
If you were a customer, would you feel like your dealership gets you? Tailored communication, relevant follow-ups, and smart AI tools that match leads with the right…
As leaves begin to fall and jack-o-lanterns light up porches, your service drive faces its own set of tricks and treats. Just as homeowners prepare…
I am a self-proclaimed late adopter. I was late to the game on every “cool” cell phone back in the day – the razor, the…
Everybody enjoys a good musical performance. The singer producing an amazing melody on the microphone and the band backing them up with their instruments. The…
Imagine you’re navigating a winding road, guiding your dealership toward success. Along the journey, you encounter a few bumps – discrepancies in payments and information…
NADA is always a busy, boisterous event – multiply it by 10 when you’re in Vegas. As I walked around the show talking with dealers,…
With spring around the corner, it’s the perfect time to wipe the slate clean for your dealership. While spring cleaning may typically bring to mind…
It was a brisk Sunday evening. You were gathered around the big screen in the living room, ready for the championship game. Your family was…
Picture this: a customer comes in to your store to buy a vehicle, they find the one they want, they go through the entire process…
With today’s ever-changing industry, meeting customer expectations and providing a mobile-friendly service experience is more important than ever. One way to meet these demands is…
If the past has proven anything, it’s that dealerships are able to remain strong and adapt to whatever comes their way. 2023 has been no…
Starting the new year in a good place begins by evaluating current utilization, performance, and profitability. Once you understand your current position, you can move…
