No doubt, you’ve seen national phone and internet companies tout phrases like “The Most Reliable” and “More Reliable Than…”. Now, if I showed you three…

Automotive News recently published an article discussing why dealerships are sourcing lower-grade used vehicles to fill their lots. With the inventory shortage still plaguing the market, dealers…

Auto Dealer Today recently published an article introducing the idea of a “destination dealership.” They defined this as: “…the type of facility that helps the customer learn…

Running a successful business is no simple task. It requires detail, planning, and strategy. And when you put it all into action, your dealership’s people,…

Employee turnover is something dealers have to combat on a daily basis and it is expensive. According to the annual NADA Dealership Workforce Study, every…

With the growth of online and contactless payments, businesses everywhere are providing efficiency and convenience to customers by adopting an online payment system. In order…

It’s common for dealers and vendors alike to regularly revisit best practices for pre-owned sales. Everyone wants to unlock new ways of capturing some additional…

When you have multiple stores, you want to make sure customers have the same convenient experience at each location. Consistent processes need to take place…

The three-legged stool has always been a great symbol for organizational structure. The legs represent the principles that prop up your business, and each leg…

Tough times don’t last, but tough teams do. Those who have a plan in place to sustain or reinvent themselves in an unstable market are…