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Reynolds and Reynolds began as a family-owned printing business in 1866 and has since grown into one of the automotive industry’s premier suppliers, offering nearly…
When it comes to running a dealership, customer satisfaction is everything. But what about your satisfaction as our customer? I spoke with Alex Abramovich, Consulting Senior…
This article was written by Angelica Yensi, a software education representative. The ERA-IGNITE toolbar, positioned at the top of your ERA-IGNITE screen, offers easy access…
Dynamic Reporting is a powerful tool for creating custom reports in ERA-IGNITE using existing system data. To keep data and report access in the hands…
In a world where everything can be done securely at our fingertips, why do we continue to spend time doing tasks manually that open ourselves…
Payment processing is a vital part of every business. It’s the PIN pad at the gas pump and the checkout portal on your favourite website.
Service managers, you know your advisors are busy. You know they play a pretty significant role in your success. In fact, nearly 75% of calls…
Running a successful business is no simple task. It requires detail, planning, and strategy. And when you put it all into action, your dealership’s people,…
Think about our industry 15 years, 10 years, even just 1 year ago. Business has drastically changed and continues to do so. Where we go…
Employee turnover is something dealers have to combat on a daily basis and it is expensive. According to the annual NADA Dealership Workforce Study, every…
