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At its core, the desking process should be simple. But the reality is, if you ask ten dealerships how they desk deals, you’ll get ten…
We live in an era where a simple tap on your phone can bring almost anything to your doorstep within hours. According to Statista, in…
70 percent of consumers turn to YouTube for things like reviews, test drives, or comparison analyses during their car-buying process, according to Millward Brown Digital.…
There are many reasons why a dealership invests in a digital solution for their F&I department – to cut down on paper, increase efficiency, or maintain compliance.…
Minimizing risk associated with dealership assets and network security, streamlining the virtual customer experience, and what to expect from trade shows and industry events —…
With many people and businesses continuing to practice social distancing, things remain slow – including your customers’ schedules. This means their vehicles are not in…
As your dealership settles back in to normal operation, it’s important your systems are set up for optimal use. The retail process you used to…
Touchless car buying, phone call experiences, rethinking sales data, and smart service kiosks— check out June’s Connected podcast episodes! Episode 30: Providing a Touchless Customer Experience On…
Growing up, my high school friends and I loved working on our cars. Whether it was listening to the idle at stop lights or checking…
58 cents. Most people would not pay much attention to 58 cents if they saw it laying around. It would be considered pocket change. However,…
