Featured Article
Dozens of customers enter your dealership every day to get their vehicle serviced. During this experience, they may be facing an array of emotions. Unfortunately,…
Working with dealerships across North America, one thing is abundantly clear: every dealership wants to make more money, no matter what the economy is like.…
I recently explained why utilizing a customer relationship management (CRM) tool in your service drive can help you win business and maximize your service potential.…
Your dealership is successful and running smoothly. That’s a great first step. Now it’s time to forget about today’s success and look to the future.…
The day when millennials are the number one customer in the car-buying market is fast approaching. What draws this generation’s attention? The answer may be…
Have you ever spent half a day drowning in Excel spreadsheets, trying to use your information to get results? Data should work with you, not…
This is the second article in a three part series to help you determine whether your dealership is as efficient and streamlined as possible when it comes…
In today’s fast-paced world, consumers want quick buying experiences that give them exactly what they need. But a fast car buying experience does not always equate…
An F&I manager once shared with me a work-stress nightmare he’d had. Trapped in his office in a steadily rising sea of paper, he was…
Nature can bring expected and unexpected disasters. Dealerships need to have a plan in place to help them recover if Mother Nature attacks. In Canada,…
