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The days of “just browsing” are behind us. Today’s buyers show up with screenshots, side-by-side comparisons, and monthly payments already calculated. They’re ready to sign…
If you were a customer, would you feel like your dealership gets you? Tailored communication, relevant follow-ups, and smart AI tools that match leads with the right…
As leaves begin to fall and jack-o-lanterns light up porches, your service drive faces its own set of tricks and treats. Just as homeowners prepare…
A down printer can wreak havoc on your daily operations. Fixing paper jams, communication problems, and other issues can eat up your time. What can…
Let’s be honest, every Parts Department’s greatest customer is right on the other side of the back counter. After all, Service consistently has a steady…
Take a look at your service area. How many mobile devices do you see your customers using? With tablets becoming more popular, the service drive…
Google has studied where influence takes place in the automotive market as consumers move from undecided to decided in purchasing a vehicle – the so…
While much of the media’s attention has been focused on the emerging buying power and shopping expectations of Gen Y, today’s car buyers – regardless…
The following is an excerpt from the recently published white paper: Automotive Retailing in the New Normal. When the dust settled after the flurry of…